Privacy Policy

When you submit the trade inquiry form, we receive the details you provide: full name, work email, company, inquiry type, product, and commercial brief. You may also provide your role, phone number, estimated volume, origin or supply area, destination, and expected timeline. The fields marked optional are not required to submit the form.

We save submitted contact and inquiry details in our contact management system so the team can review and respond to the commercial request.

Business phone inquiries

The business phone line may be answered by an AI-assisted Trade Inquiry Assistant. It may ask for details such as your name, company, callback number or email, role, product, approximate volume, origin, destination, and timing to understand the inquiry.

The AI-assisted call service may process the conversation to handle your inquiry and may generate a transcript or call record. Whether call-related information is stored, and how long it is retained, may depend on the provider’s settings.

We may use information you provide to:

• Review an inquiry for commercial fit and completeness.
• Respond to the inquiry, ask for relevant details, and coordinate inquiry-related communication.
• Maintain contact and inquiry records and operate the website and its form.
• Protect the website and related services, meet legal obligations, and respond to lawful requests.

When a trade inquiry is submitted, the form saves the contact details and records an inquiry event. That event can trigger an automated email follow-up sequence about the submitted inquiry. The sequence may include an initial message and later follow-ups over the following days.

These are inquiry-related communications. Submitting the form is not a separate request to join a promotional newsletter.

We may use third-party service providers for website hosting and security, contact and inquiry management, email delivery, and AI-assisted call handling. Those providers may process information as needed to provide their services.

We may disclose information when required by law, legal process, or a government request, or when reasonably necessary to protect rights, safety, or security.

Hosting and security providers may process routine technical data when you visit the site. Depending on the service, this may include an IP address, browser or device details, requested pages, request times, and error or security logs. Such information may support site delivery, troubleshooting, and protection against misuse.

As of the effective date above, LCD International has not configured advertising or analytics trackers on this website. Hosting and security services may still use technical processes, including cookies or similar storage, where needed to deliver, protect, or troubleshoot the site. This policy does not make a blanket statement about every cookie or technical process a provider may use.

We retain inquiry and contact information for as long as reasonably needed to review and respond to inquiries, maintain relevant business records, operate and protect our services, and meet legal obligations. The period may vary based on the information, the business context, and service-provider settings. We do not state a single retention period in this policy.

We use administrative and technical safeguards intended to protect information, and service providers may apply safeguards to their own systems. No method of transmitting or storing information online can be guaranteed completely secure.

You may contact us to ask about information associated with your inquiry or to request access, correction, deletion, or other handling where available under applicable law. We may ask for enough information to identify the inquiry or verify a request before responding. Some records may need to be retained for business, security, or legal purposes.

Send a privacy question or request to hello@lcdinternational.com.

This website and its inquiry service are intended for professional business matters, not children. We do not knowingly seek personal information from children. If you believe a child has submitted information through the site, contact us using the address in the Contact section.

We may update this policy when the website or the way we handle information changes. The effective date at the top of this page identifies the current version. Please review this page periodically for updates.

For questions about this policy or how information is handled, contact LCD International Enterprises, Inc. at hello@lcdinternational.com.